Can I request adjustments to the sweetness level of an item?

Adjustment policy

We can’t remove sugar or radically rewrite a recipe, but we’re happy to dial back perceived sweetness with small, safe tweaks.

Why major changes aren’t possible

Sugar gives our egg-free cakes structure, moisture, and balanced flavour. Large reductions would leave the sponge dense and the icing grainy—far from Rashmi’s standard.

Modest tweaks we can offer

• Apply a thinner layer of whipping cream or opt for an ultra-light whipped-cream finish.
• Use fresh fruit décor or tangy compotes between layers instead of extra icing.
• Choose semi-sweet chocolate drips rather than white or milk chocolate accents.

These adjustments tame sweetness without compromising texture or food safety.

How to request

Mention “less cream” when you order online, note it on the Custom Cake Quote Form, or tell our team by phone or in store. We’ll confirm what’s feasible and list the changes on your order sheet so you know exactly what to expect.

Updated on: 28/05/2025