Articles on: General Information

How can I contact you if I have questions or need help?


Get in Touch with Rashmi’s Bakery

Whether you’re planning a celebration, checking a flavour, or just craving a mid-day cupcake, we make it easy to reach our sweet-loving team. We’re quick to reply and always happy to help!


Chat with Riya — your quickest helper

Riya, our friendly in-browser chatbot, is the first smiling face you’ll meet online. She’s on call 24/7 to answer everyday questions about our cakes, pastries, allergen safety, and store policies, and she can whisk you straight into our checkout for the fastest, easiest way to order. Planning a one-of-a-kind showstopper? Jump over to our Custom Cake Form so our decorators get every sweet detail just right. And if you’d rather speak with a human—say, to fine-tune an existing order—feel free to use any of the contact methods listed below.


Online Forms

Quick Note or Feedback: Contact Us Form

Detailed Custom Cake Quote: Custom Cake Request


Fill in the details, hit “Send,” and we’ll craft a reply that’s as thoughtful as our flavours.


Call Us

Brampton: +1 905-970-0666

Mississauga: +1 905-270-7676


A quick call is still the fastest way to confirm what’s in the showcase or tweak a last-minute order.


Email Us

General Questions: info@rashmisbakery.com

E-Transfer Payments: pay@rashmisbakery.com


Email is the best place to send inspiration photos, discuss detailed custom-cake designs, or attach reference files. We read every message between batches and aim to respond within one business day.


Visit Us In-Store

Brampton

Unit 9, 110 Pertosa Drive, Brampton, ON L6X 5E9

Business Hours: Mon–Fri 11 AM – 8 PM • Sat–Sun 11 AM – 6 PM (Holiday hours vary, please check our store hours page for details)


Mississauga

Unit 9, 3611 Mavis Road, Mississauga, ON L5C 1T7

Business Hours: Mon–Fri 11 AM – 7 PM • Sat–Sun 11 AM – 6 PM (Holiday hours vary, please check our store hours page for details)


Drop in, breathe in that fresh-baked aroma, and chat with our team about cakes, pastries, or vegan options—we love seeing you smile in person.


Message Us on WhatsApp

+1 (855) 460-0666


Travelling or living outside Canada? WhatsApp is the easiest way to reach us for quick questions about flavours, pricing, or delivery times—wherever you are in the world.


Social Media

Facebook: facebook.com/rashmisbakery

Instagram: instagram.com/rashmisbakery


Join our community of cake-lovers—tag your celebration photos and spread the sweetness.


Updated on: 03/08/2025