When is the best time to call or chat with you if I have a question?

Best time for real-time help

Give us a ring or start a chat during our regular business hours—when the mixers are whirling and Riya’s (our website chatbot) got a human teammate within arm’s reach. That’s the fastest way to tweak an order, ask a question, or smooth out any hiccups on the spot. You’ll find our up-to-date hours on the Contact Us page.

After-hours? We’re still listening

Riya (our website chatbot) never snoozes, so feel free to drop your questions through chat, email, or WhatsApp anytime. Messages that arrive after closing get bumped to the top of the queue the next morning, and we aim to reply before the first cupcakes cool. No matter when inspiration (or panic!) strikes, reach out and we’ll get back to you as swiftly as the ovens heat up.

Updated on: 29/05/2025