• Can you accommodate custom designs or special requests for orders?

  Custom creations are our speciality From hand-painted fondant scenes to elegant drip cakes, we delight in turning your ideas into edible art. Start with our order form Fill out the Custom Cake Quote Form with date, size, flavour, and any must-have details. One of our cake consultants will reply with timing and design options. Browse thousands of inspirations Need a spark? We have an ever-growing gallery of thousanSome readers

• What is the process of ordering a custom cake?

  Ordering online (recommended) Browse 2,500 + cake and dessert designs at rashmisbakery.com, pick your size, sponge type (vegan sponge available), custom message, and pickup slot, then check out in minutes. You’ll receive instant email confirmation and a follow-up SMS when your order is ready, so your cake arrives without a hitch. Need something one-of-a-kind? Use our Custom Cake Quote Form to upload inspiration photos and specialFew readers

• How much notice do you need for a custom cake?

  Typical lead time Most custom cakes need just 2–3 days so our decorators can sketch, bake, and finish every detail to your specs without rushing the magic. Last-minute magic Need cake today? Most designs are ready the same day, and many can be finished in 2–3 hours—sometimes even while you wait. Order on our website, give us a quick call, or pop into either store and we’ll start whisking right away. Complex designs & peak seasons Hand-sculpted toppers, tall tiSome readers

• Can I order a custom cake for today?

  Last minute custom cake order Yes—same-day magic is our specialty! We can often whip up kids’ birthday cakes, baby-shower centrepieces, anniversary hearts, graduation caps, corporate-logo sheets—even multi-tiered celebration and wedding cakes—within hours. Order online, call us or drop by the shop and we’ll start mixing right away; many designs are ready in 2–3 hours, and some can be finished while you wait. If a complex theme can’t be completed today, we’ll suggest close alternatives orFew readers

• Do you offer Fondant Cakes?

  Fondant artistry Yes—our decorators love sculpting smooth fondant into elegant tiers, playful characters, and everything in between. Endless design possibilities Match a colour palette, recreate a favourite cartoon, or commission 3-D flowers and lace: fondant’s pliability lets us craft almost any concept you bring. Perfect for every occasion Weddings, milestone birthdays, baby showers, corporate launches—if it calls for a show-stopping centrepiece, fondant is often the beFew readers

• Which flavours do you offer for custom cakes?

  Flavours for Custom Cakes Signature leads the lineup with richly spiced, South-Asian–inspired cakes made with our own rasmalai and gulab jamun (these premium creations are not offered in vegan). Premium Plus follows, showcasing layered show-stoppers loaded with bold textures—think triple ganache, marble swirls, and tropical fruit bursts—for occasions that call for extra drama. Premium offers elevated comforts such as fruit-filled or cookie-crunch cakes, delivering a touch of iSome readers

• Do you offer Bento cakes?

  Current availability We don’t bake Bento cakes at the moment. Why they aren’t on our menu (yet) Bento cakes are adorable single-serving treats, but their special packaging, frosting style, and micro-batch production would mean separate tools and training. We’re still evaluating whether we can add them without slowing service for our existing allergy-safe cakes. Small-cake alternatives If you’re after a personal-sized dessert, our 6-inch “single-height” cakes feed 4–6 peopFew readers

• Do you offer Photo cakes?

  Yes, we offer photo cakes We print your chosen image onto an edible icing sheet and place it on a moist, egg-free cake—perfect for birthdays, anniversaries, or branded events. How to order online Choose your size and flavour on our product page: Custom Photo Cake, then complete checkout to lock in your pickup date. Sending your picture Email a high-resolution JPEG or PNG to info@rashmisbSome readers

• How much does it cost to add a photo to my cake?

  Edible Photo Charges A flat $15 turns your favourite snapshot into an edible show-stopper! To keep every smile crisp and colourful, please send us a high-resolution image (300 dpi—about 1500 × 1500 px or larger) in JPEG or PNG format. Email it to info@rashmisbakery.com right after checkout and pop your order number in the subject line—that lets our decorators match your picture to your cake in a flash. We’ll print the photo on premium icing sheets, trim it to fit your chosen dFew readers

• Where do I send the photo for my cake?

  Email for sending photos Email your high-resolution image (JPEG or PNG, 300 dpi—about 1500 × 1500 px or larger) to info@rashmisbakery.com right after checkout, and pop your order number in the subject line so we can match it lightning-fast. Ordering in person or by phone? Simply forward the file once you have your receipt. Our decorators will print it on premium icing sheets, and lay it on your cake so every colour pops when the celebration begins.Few readers

• I have my own cake topper / flowers / decorative item. Can you place it on the cake for me?

  Personal touches? Absolutely! Bring on the heirloom figurines, superhero toys—our decorators love adding that extra dash of you. Just let us know in advance and drop the topper off when you order or pick up the cake. We’ll nestle it into the design so it looks camera-ready and celebration-perfect at no extra charge for simple placements. Tips for toppers and blooms Fresh flowers are welcome too; please make sure they’re pesticide-free and food-safe, then have your florist—or yoFew readers

• Can I get a picture of my cake when its ready?

  Preview photos We don’t send pictures of finished cakes before pickup. Why we don’t send images Decorating often wraps up just minutes before your scheduled time, and boxed cakes can sweat or shift if unsealed for photography. Skipping pre-pickup photos keeps your cake fresh, stable, and exactly as designed. See it at pickup When you arrive, we’ll open the box, walk you through every detail, and make sure it matches your order specs. Tweaks on the spot Need a coloFew readers

• Can I make changes to my order after I’ve placed it?

  Small tweaks? We’ve got you Last-minute inscription fix, earlier pickup slot, or an extra half-dozen cupcakes? Give us a ring (fastest and recommended make to make changes)—or drop a note through our Contact Us page—and we’ll jump on it, as long as we haven’t started that step yet. The sooner you reach out, the easier it is for our decorators to sprinkle in your change without missing a beat. Bigger pivots need notice Switching thFew readers

• What is your cancellation policy? Can I cancel my cake order and get a refund?

  Everyday cakes: last-minute changes are tough Because each cake is baked just for you (and we start prepping almost immediately), most standard orders become non-refundable once they’re confirmed. If you realise plans have changed, contact us right away—when we’re still 3–4 days out and haven’t begun mixing or decorating, we can usually reschedule or issue a store credit. Inside the final 24 hours, ingredients are already in motion, so refunds are not possible—but we’ll always listen andFew readers