Frequently Asked Questions
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Quick facts about Rashmi’s Bakery

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  • General Information
  • Allergen & Dietary Restrictions
  • Vegan Options
  • Custom Cakes
  • Ready-to-Go Items
  • Pastries & Puffs
  • Weddings & Events
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  • Where are your bakery locations?
    We have two locations to serve you—one in Brampton and one in Mississauga—so a sweet stop is always nearby. Both shops bake the same egg-free, nut-free and happily vegan on-request goodies, perfect for last-minute celebrations or a quick treat break. Drop by the store that’s closest to you and follow the delicious aroma straight to the counter! Brampton Unit 9, 110 Pertosa Drive, Brampton ON L6X 5E9 Phone: +1 905-970-0666 WhatsApp: +1 (855) 460-0666 (https://wa.me/Popular
  • What are your hours of operation?
    Open 7 Days a Week We’re here to sweeten your day seven days a week! Here’s when you can swing by and see us at both of our locations: Brampton Unit 9, 110 Pertosa Drive, Brampton, ON L6X 5E9 Monday – Friday: 11 AM – 8 PM Saturday – Sunday: 11 AM – 6 PM Holiday Hours vary Mississauga Unit 9, 3611 Mavis Road, Mississauga, ON L5C 1T7 Monday – Friday: 11 AM – 7 PM Saturday – Sunday: 11 AM – 6 PM Holiday Hours vary Monday stPopular
  • What are your store hours for today?
    Store hours today Our ovens fire up every day, but the exact closing time depends on the day of the week—and a few key holidays: Regular schedule • Monday – Friday Brampton 11 AM – 8 PM Mississauga 11 AM – 7 PM • Saturday – Sunday Both stores 11 AM – 6 PM • Stat-holiday Mondays Both stores CLOSED Special-day exceptions for 2025 • Canada Day (July 1)  11 AM – 6 PM • Labour Day (Sept 1)  CLOSED • Thanksgiving (Oct 13)  CLOSED • Christmas Day (Dec 25)Some readers
  • Are you open on statutory holidays, and how can I find out special holiday hours?
    Monday statutory holidays — we’re closed If a statutory holiday lands on a Monday, our ovens take a well-earned break and the storefronts stay dark. No pickups, no deliveries—just a day for our team to recharge with family (and maybe sample a slice or two themselves!). Other holidays — shorter shifts or a pause For celebrations like Christmas Day, New Year’s Day, Diwali, and similar big days, we may open late, close early, or occasionally take the full day off. We balance demandSome readers
  • When are the busiest times at the bakery?
    Best Times to Visit Rashmi’s Bakery Weekdays after 5 PM see a steady flow of dessert-lovers, and the rush kicks into high gear from Friday evening through Sunday. Birthdays, anniversaries, and “just because” treats bring joyful crowds to both our Brampton and Mississauga shops.Popular
  • When is the best time to call or chat with you if I have a question?
    Best time for real-time help Give us a ring or start a chat during our regular business hours—when the mixers are whirling and Riya’s (our website chatbot) got a human teammate within arm’s reach. That’s the fastest way to tweak an order, ask a question, or smooth out any hiccups on the spot. You’ll find our up-to-date hours on the Contact Us page. After-hours? We’re still listening Riya (our website chatbot) never snoozes, so feeFew readers
  • Is your bakery licensed and insured for food services?
    Licensing & Insurance Rashmi’s Bakery is fully licensed and insured for commercial food service. We carry all required permits and liability coverage so you can enjoy our treats with total peace of mind. Food Safety Standards Our team follows federal, provincial, and municipal health regulations every day—regular staff training and documented cleaning schedules keep our kitchen spotless and allergen-safe. What It Means for You Every cake and dessert has been prepared, stoSome readers
  • What types of baked goods do you offer?
    Our Menu Highlights From celebration showstoppers to snack-size bites, Rashmi’s Bakery serves up a full spectrum of egg-free, nut-free delights. Explore the sweet and savoury favourites below—mix and match to create “Delights You Can Trust” for any occasion. Cakes Ready-to-go and custom designs for birthdays, weddings, and milestone moments Multiple sizes, flavours, and vegan sponge options Always egg-free, nut-free—perfect for sharing Pastries & Cream Rolls SpongFew readers
  • How can I place an order?
    Ordering Online (Recommended) Browse over 2,500 cake and dessert designs at rashmisbakery.com—it’s the quickest way to lock in your treats. Select size, sponge (vegan sponge available), custom message, and pickup slot, then check out in minutes. You’ll receive instant confirmation plus a follow-up sms when your order is ready, so your cake arrives without a hitch. Ordering by Phone Prefer a friendly voice? Call Brampton 905-970-0666 or Mississauga 905-270-7676. Tell us the flavourSome readers
  • Do you cater to special events or large orders?
    Event & Large-Order Catering From intimate soirées to galas with 1 000 + guests, we bake and deliver egg-free, nut-free delights that keep every guest included—cupcakes, dessert bars, tiered showstoppers, you name it. Event Types We Serve Birthdays (kids, milestone, sweet sixteen, quinceañera, bar/bat mitzvah) Baby showers, gender reveals, christenings, and naming ceremonies Cultural and religious festivals (Diwali, Eid, Christmas, Lunar New Year, etc.) Weddings, engagemeFew readers
  • Can I request a special message or inscription on a cake?
    Custom Cake Messages We love adding that personal touch—every cake order comes with a custom message at no extra charge. Whether it’s “Happy 50th, Alex!” or “Welcome Baby Amara,” we’ll pipe it by hand in our signature whipping cream or vegan frosting. How to Request Your Message When ordering online, type your inscription in the “Cake Message” box. Ordering in person or by phone? Simply tell our team exactly what you’d like written, including spelling, punctuation, and any speciaSome readers
  • Can I try a sample before finalizing my order?
    Cake Sample Tastings Choosing a cake should be as joyful as eating one, so we invite you to explore our flavours before committing. Every tasting features our egg-free, nut-free sponges with real fruit purées, silky whipping cream, and vegan-by-request options—perfect for finding the slice that speaks to your celebration. Dedicated Tasting Appointments Planning a wedding or large custom cake? Schedule a private tasting session by reaching out through our Contact Us (https://www.rFew readers
  • How many flavour samples can I try?
    Cake Tasting Overview Your tasting session includes up to three complimentary cake flavours, giving you a delicious snapshot of our egg-free, nut-free creations and helping you discover the perfect match for your celebration. Want to Sample More? Curious about a fourth or fifth flavour—or even beyond? Just let us know. We can prepare additional samples on request so you can explore every layer, filling, and frosting that sparks your interest. Tips for Your TastingFew readers
  • How can I contact you if I have questions or need help?
    Get in Touch with Rashmi’s Bakery Whether you’re planning a celebration, checking a flavour, or just craving a mid-day cupcake, we make it easy to reach our sweet-loving team. We’re quick to reply and always happy to help! Chat with Riya — your quickest helper Riya, our friendly in-browser chatbot, is the first smiling face you’ll meet online. She’s on call 24/7 to answer everyday questions about our cakes, pastries, allergen safety, and store policies, and she can whisk you straPopular
  • What sizes of cakes do you offer?
    A cake for every crowd From intimate 4-person gatherings to 1000+ guest galas, we bake to fit your head-count. Choose from 6” round (4–6 servings), 8” round (10–12), 10” round (20–22), or go big with quarter-, half-, and full-sheet cakes that feed 25, 50, and 100+ respectively. Planning a spectacle? Our two-, three-, and four-tier showstoppers can be scaled up to 24” bases, easily serving 800+ guests. We also whip up single-serve cupcakes, pastries and dessert cups for those “just-for-me”Some readers
  • What kind of frosting do you use on your cakes? Is it very sweet?
    Our signature whipped-cream finish Picture a cloud—only tastier. Our soy-based (contains dairy) whipped cream frosting is intentionally light on sugar and air-whipped for a pillowy texture, so you taste cake first, sweetness second. Unlike traditional buttercream, it won’t coat your palate with that heavy, greasy feel; instead, it melts cleanly, letting flavours like fresh fruit purée or chocolate ganache sing. Guests who usually scrape frosting aside often find themselves asking forFew readers
  • How should I store my cake, and how long will it stay fresh?
    Storing your cake Treat your cake like the VIP it is: keep it snug in the fridge, sealed inside its box or an airtight container to lock in moisture. When celebration time rolls around, let each slice relax at room temperature for 15–20 minutes—cold cake can be a bit shy until it warms up. Keeping it fresh Chilled cakes stay scrumptiously soft for about 2–3 days, but cream cakes shouldn’t lounge on the counter for more than an hour or two, especially on sunny days. Need extra timeFew readers
  • Do you have a WhatsApp number for customers?
    Message Us on WhatsApp Have a quick question while you’re on the go—or a brilliant cake idea at 2 AM? Send us a WhatsApp message anytime at +1 (855) 460-0666. It’s the same number on all our channels, so there’s never any guesswork. Why WhatsApp? WhatsApp keeps things speedy and simple, especially if you’re outside Canada. Real-time chats (no long-distance fees) mean we can swap photos, notes, and links to make sure we’re picturing the exact cake you’re dreaming of. WFew readers
  • Can I include a gift note with my delivery order?
    Adding a gift note Absolutely! Just pop your message into the “Special Note” box when adding the cake to your cart, and we’ll hand-write it on a cheerful card at no extra cost. Ordering by phone or in-store? Let our team know and we’ll tuck the note in for you.Few readers
  • Do you prepare desserts for daycares or schools?
    Classroom & Daycare Friendly Treats We specialise in desserts that meet school and daycare allergy policies—everything is egg-free and nut-free, so every child can join the celebration without worry. What We Offer Cakes, cupcakes, cream horns, dessert cups, and more—custom-decorated or ready-to-go. Just tell us the class size and theme, and we’ll match the flavour, colour, and portion. Why They’re Kid-Approved Soft sponges, fun frosting swirls, and no hidden allergens meaFew readers
  • Do you offer any classes or workshops for baking enthusiasts?
    Baking Classes & Workshops Right now our ovens are dedicated to crafting birthday, wedding, and “just-because” treats, so we don’t run public baking classes or workshops. We’re genuinely flattered by the demand—nothing thrills us more than knowing people want to learn our egg-free, nut-free magic! Why We’re Holding Off (For Now) Teaching requires extra space, gear, and time, and every mixing bowl is currently focused on orders. By keeping the spotlight on daily production, we makFew readers

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