• Do you offer delivery services?

  Delivery availability Yes – we offer delivery! We can deliver cakes and other baked goods to your home, venue, or office. All the details (the areas we service, fees, etc.) are listed on our Delivery & Pickup page on our website. How to book delivery When ordering online, simply select “Delivery” at checkout; if you’re ordering by phone or in person, mention you’d like delivery and provide the address. We’ll schedule theSome readers

• What is your delivery area and how much do deliveries cost?

  Delivery area We currently deliver across the entire Greater Toronto Area and many neighbouring cities—think Brampton, Mississauga, Toronto, Oakville, Milton, Burlington, Hamilton, Oshawa, Whitby, Newmarket, Aurora, and more. Deliveries go out Tuesday–Sunday between 12 p.m. and 7 p.m.; because GTA traffic is unpredictable, we can’t promise an exact drop-off time. Single-tier & ready-to-go cakes: from $15 locally (Brampton/Mississauga) to $90–$110 for the farthest citiesFew readers

• Do you deliver outside the GTA (Greater Toronto Area)?

  Deliveries outside GTA Yes! Our courier covers the entire Greater Toronto Area and many nearby cities—think Hamilton, Burlington, Oshawa, Newmarket, Aurora, and more. You’ll find a full city-by-city list (with delivery fees) on our Delivery Service page. Deliveries run Monday–Sunday, noon-7 p.m.; if your town isn’t listed, just drop us a note and we’ll see what we can do to make your celebration sweeter.  Delivery Service & Charges (https://www.rashmisbakery.com/pages/delivery-serviFew readers

• How can I find out whether you deliver to my address—and what it will cost?

  Coverage area & self-serve checker We deliver across Brampton, Mississauga, and most of the Greater Toronto Area. Visit our Delivery page to: Enter your exact address in the price-checker tool to see the delivery fee instantly—no waiting, no guessing. View a handy table of cities/postal-code zones we already cover along with delivery prices. Outside the zone? Pop your address into the checker anyway. If it shows “out ofSome readers

• What’s the difference between Flex and Precision delivery—and what do they cost?

  Flex (single-tier & ready-to-go orders) • One broad window — your driver arrives anytime 12 p.m.–7 p.m. on your chosen date. • Best-value pricing: e.g. Brampton $15, Toronto $25, Whitby $65. • Need it faster or on a weekend/holiday? Choose Priority Flex (same-day/rush) for an added fee—e.g. Brampton $25, Whitby $100. Precision (multi-tier & wedding cakes) • A guaranteed 2-hour window so your setup team knows exactly when to expect us. • Starts at BrFew readers

• Is there a minimum order amount required for delivery?

  Minimum order policy No, we do not have a minimum order amount for delivery. You can order as little as a single cake or even just a few cupcakes and have it delivered. Delivery fee reminder Just note that the delivery fee will apply regardless of order size – so sometimes customers choose to add a few extra items to their order to get the most value out of the delivery fee, but that’s totally up to you. We’re happy to deliver any size order.Few readers

• Do you charge a delivery fee, and how much is it?

  Delivery fee overview Yes—every drop-off carries a delivery fee that varies by the slot you choose: Flex (weekday 12 PM – 7 PM) – lowest rate. Precise (weekday, two-hour window you pick) – Flex rate + precise-window surcharge. Priority Flex (weekend, holiday, or same-day 12 PM – 7 PM) – Flex rate + weekend/holiday surcharge. Priority Precise (weekend, holiday, or same-day two-hour window) – Flex rate + precise-window surcharge + weekend/holiday surcharge. TieredFew readers

• What steps should I follow to book a delivery for my order?

  Ordering online Select “Delivery” at checkout, enter the address, then pick your preferred delivery date and time slot from the available options. Ordering by phone or in person Tell our team you’d like delivery, share the destination address and your desired date/time, and we’ll add it to our schedule. After scheduling Once the delivery slot is confirmed and payment is complete, you can sit back and relax—we’ll handle the rest and ensure your order arrives within theFew readers

• Can you schedule a midnight (12 AM) cake delivery for a surprise?

  Midnight delivery policy We’re flattered you’d like Rashmi’s Bakery to play a starring role in your 12 AM reveal, but we don’t deliver at midnight. Late-night drop-offs can disturb neighbours, conflict with building security policies, and fall outside municipal noise and commercial-vehicle bylaws. More importantly, our delivery partners—and the families they return home to—deserve safe, reasonable working hours. For all these reasons we limit deliveries to daytime and early-evening windowFew readers

• Can you send a surprise cake order without informing the recipient?

  Our surprise-delivery policy We don’t dispatch “silent” birthday cakes. To ensure the order reaches the right hands—and isn’t left melting on a doorstep—our team member or driver may call the recipient to confirm they’re home and verify delivery details. If you still want the element of surprise You’re welcome to ask us not to call, but you’ll assume full responsibility for making sure someone is available. If no one answers the door, we’ll leave the cake at the address you prFew readers

• Can you deliver my cake along with flowers or other non-bakery gifts?

  Non-bakery items policy Sorry, but we cannot accommodate adding flowers or other gift items that we don’t sell in our store to your delivery. We focus on our cakes and desserts and do not stock any fresh flowers or balloons, etc., so we’re unable to deliver those alongside our products. If you want to include fresh flowers as a gift, you would need to arrange that through a florist separately. Exception for pre-supplied décor If you provide something in advance—such as a silk flowFew readers

• What delivery slots do you offer—including weekend, holiday, and same-day options—and which ones apply to tiered or wedding cakes?

  Delivery options at a glance To keep things simple, we offer two core slot types—Flex (a broad 12 PM – 7 PM window) and Precise (a two-hour window you choose). When you need weekend, holiday, or same-day service, just add the Priority upgrade and the same two slot styles become Priority Flex and Priority Precise. The chart below shows how it all maps out, along with any surcharges.Few readers

• Will I get a text or email when my delivery is on the way or has arrived?

  Current notification system At the moment we don’t send real-time texts or emails for deliveries. Please plan for your order to arrive within the agreed window (typically 12 – 7 PM unless you booked a special two-hour slot). Our courier will only call if there’s an issue. How to get a status update If you’d like an update on delivery day, just call the bakery and we’ll check with the driver for you. We’re working on adding automatic alerts in the future and appreciate your patienFew readers

• Do you offer delivery on weekends and public holidays?

  Weekend & holiday service Yes—we deliver on Saturdays, Sundays, and most public holidays so your treats can arrive right on party day. Sunday or statutory-holiday deliveries carry a surcharge because our courier partners charge higher rates on those dates. Checking the cost & booking You’ll see any extra fee quoted at checkout, and you can also preview current weekend/holiday pricing on our Delivery Service page: rashmisbakery.com/pages/delivery-service (https://www.rashmisbakeryFew readers

• What happens if I’m not home when the delivery arrives?

  First delivery attempt If you’re not available when our driver arrives, the driver will first try to call you at the phone number you provided with the order. We can also leave the cake with someone you designate – for example, a family member, a neighbour, or a concierge/front desk (if delivering to a condo or office) – just let us know in advance if there’s a specific person or place to leave it. If we reach you by phone, we’ll follow your instructions (we can leave it on your doorstepFew readers

• Can I pick up my order from the bakery instead of having it delivered?

  Yes—pickup is encouraged Absolutely! We actually recommend pickup if it fits your schedule: it’s free, lets you inspect your treats on the spot, and saves the delivery fee. How to arrange it At checkout select “Pickup”, choose either our Mississauga or Brampton bakery, and pick your preferred date/time window. We’ll text or email when your order is ready, and you can swing by any time before the store closes that day to collect it. Everything will be boxed and waiting at tFew readers

• Do I have to pick up at a set time, or can I arrive whenever I’m free?

  Scheduled pickup windows When you pre-order, you’ll choose a pickup date plus a one-hour window (or a specific time) that suits you. We’ll have your order ready within that slot and text you when it’s prepared. Running a bit late the same day? No worries—we’ll keep everything refrigerated until you arrive, as long as it’s before closing. Walk-ins for ready-to-go items If you’re popping in for our everyday ready-to-go treats with no pre-order, simply visit any time during regular bFew readers

• Do I need to order ahead, or can I simply walk in for pickup?

  Walk-in purchases For our everyday ready-to-go products, no advance order is needed—just drop by and choose from whatever’s in stock that day. We tend to have almost every ready-to-go item in stock. When to order in advance If you need a guaranteed item—such as a specific cake design, a large batch of cupcakes, or anything custom—place your order at least 1–2 days ahead. Larger quantities or peak-season dates (big holiday weekends, for example) may require extra lead time.Few readers

• Can you bring my order out to my car for curbside pickup?

  Curbside availability At the moment, we do not have a curbside pickup service. All pickups are done in-store – so when you arrive, please come inside to the counter and provide your name or order number, and we will hand you your order. Need help carrying? Let us know if the order is bulky—our team can provide a cart so you can wheel everything safely out to your car.Few readers

• Who should I contact if something goes wrong with my delivery or pickup order?

  Call us for fastest help If your order hasn’t arrived within the promised window—or you spot an issue when you pick up—phone us right away: 905-970-0666 (Brampton) or 905-270-7676 (Mississauga). A quick call lets us jump into action and resolve the problem on the spot. Email if more convenient Prefer writing? Send details to info@rashmisbakery.com and we’ll reply promptly. No matter how you reach out, your satisfaction is our priority, and we’ll do everything we can toFew readers

• Any tips for transporting the cake or cupcakes safely if I’m picking up?

  Before you leave the bakery Bring your order info: Have your confirmation (name + order number) ready on your phone or printed. Arrive on time: Aim for your chosen pickup slot. If we text that your order’s ready early, feel free to come sooner—but please arrive before closing. Use a cart: Our team can provide you with a cart to carry your items to the car. Transport & handling tips Flat surface is king: Place the box on a level spot—the trunk floor or passeFew readers

• What happens if my delivery is late or something is missing?

  Late or missing items policy In the rare event your order arrives outside the scheduled time window—or an item is missing or incorrect—please contact us right away. We’ll investigate immediately and take full responsibility for the mistake. How we make it right Depending on the situation, we’ll arrange a rapid replacement delivery, issue a refund for the missing item, or provide store credit for a future order. Our goal is simple: no customer should be left unhappy, and we’ll workFew readers

• Do you offer cash or credit on delivery (COD)?

  COD policy To keep things sweet and simple, we don’t offer COD. Every order—delivery or pickup—must be paid in full before we fire up the ovens. Pre-payment lets us lock in your details, bake on schedule, and hand your goodies to the driver with zero money handling at the door. Paying with cash Prefer paying cash? No problem! Just visit or call the bakery to place your order and pay in advance. Once payment’s settled, we’ll start whisking, mixing, and frosting your treats to perfSome readers