Frequently Asked Questions
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Articles on:Payment Options & Policies
How to pay—methods, refunds, and simple policies

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  • Is HST applied to your cakes, ready-to-go items, and delivery fees?
    HST on cakes Whole cakes—whether custom-made or picked up from our display—are treated as “basic groceries” under Canada Revenue Agency rules, so they’re zero-rated for HST. The price you see for a cake is the final price; no provincial or federal sales tax is added. HST on ready-to-go treats & delivery Single-serve or individually priced desserts—pastries, cupcakes, brownies, puffs, dessert cups, cake pops, and the like—attract 13 % HST, as they fall into the “prepared fSome readers
  • Do I need to pay the full amount when I place my order, or can I pay a deposit?
    Full payment secures your spot Because every cake is baked-to-order, we ask for 100% payment upfront—online, in-store, or by e-transfer—so your date is locked in and our bakers can whisk away without pause. Pre-payment keeps pickup quick (no wallet fumbling) and lets us devote the oven exclusively to your order. Any wiggle room on deposits? For everyday cakes, cupcakes, and pastries, deposits don’t quite cut it; we reserve production time just for you. Wedding and big-event showpFew readers
  • What payment methods do you accept?
    Easy ways to pay We keep checkout simple and stress-free by accepting a wide range of secure payment options—both in store and online—so you can choose the method that fits your wallet and workflow. In-store payments Cash Visa MasterCard Interac Debit Debit Visa Apple Pay Google Pay Interac e-Transfer — send payment to pay@rashmisbakery.com with your order number in the message Online payments Visa MasterCard Amex PayPal Apple Pay Google PayFew readers
  • Are there any extra fees when making a payment (like credit card processing fees)?
    Pricing transparency The amount you see at checkout is exactly what you pay—no extra credit-card or processing fees. We absorb standard transaction costs so your total is clear and predictable. Optional add-ons The only potential extras are ones you select yourself, such as a delivery charge or a rush-order fee for last-minute requests. There’s no hidden “processing fee” or anything like that. We want our pricing to be transparent and straightforward with no surprises.Few readers
  • Do you provide invoices or receipts for orders?
    Digital receipts by default Every order—online or in-store—generates an electronic receipt automatically. Online transactions trigger a text (and an email, if you’ve opted in), while in-store purchases can be sent to your phone or inbox the moment you pay. This way you always have a confirmation and proof of purchase on hand, and we keep paper waste to a minimum. Printed copy on request We don’t print paper receipts unless you specifically ask for one, but we’re happy to provide aFew readers
  • Is there a way to add a tip for the bakery staff or delivery driver when I pay for my order?
    Tipping policy Our card terminals in store and the online checkout deliberately omit a tip prompt—and none of our team members expect gratuities. We pay fair wages and build service costs directly into our menu prices so you never feel the pressure of an extra charge. If our staff or courier makes your day, the kindest rewards are a warm “thank you,” a shout-out on social media, or a glowing review on Google. Those words of appreciation boost team morale, help new guests discover us, andFew readers

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